Contact Us

The Visalus Store is an Approved Independent Promoter of ViSalus products and the Body by Vi 90-Day Challenge, operated by ID 894786.

We are NOT ViSalus

Please note: If you are currently a Customer, Promoter or Distributor with ViSalus, or if you have an ID number, you will need to contact ViSalus directly @ 1-877-847-2587 (Toll Free) or via email: info@visalus.com. ViSalus is currently experiencing unusually long hold times due to increased demand. Please be patient, or contact them via email. Email response time from ViSalus is currently 24-72 hours.

If you know your customer ID# or have a referring Promoter/Distributor ID#, you may also visit: www.MyVi.net to modify your Autoship, pending orders or account information.

For all other inquiries, or if you are a Visalus Store Company Customer or Promoter please contact us at the following:

North American Headquarters (US and Canada)
89 Ch. Alfred-Desrochers
Suite #110
Orford, Qc J1X 6J4 Canada
888-880-7079 (Toll Free)
customerservice@visalus-store.com